FAQ

Quick answers to common questions across the platform.

• General FAQThe questions we get most about Haubot itself — what it is, who it's for, what it costs and how it differs from a classical marketplace.
• Buying FAQCommon questions from buyers — verification, inspection, payment, returns, cross-border deals and auction participation.
• Selling FAQCommon seller questions — fees, moderation, visibility controls, business profile management, listing withdrawal and team access.
• Payments and fees FAQHow SecureTrade works, what currencies are supported, what charges apply when, and how settlement timing actually plays out across borders.
• Cross-border FAQSanctions, export controls, customs, freight forwarders, Incoterms, and the realities of moving high-value B2B assets across borders.
• Disputes and safety FAQHow money is protected, how disputes actually work, what evidence matters, escalation paths, and what to do when a counterparty stops responding.